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Patient-Centered Medical Home

What is a Patient-Centered Medical Home?

A patient-centered medical home is a system of care in which a team of health professionals work together to provide all of your health care needs. We use technology such as electronic medical records to communicate and coordinate your care and provide the best possible outcome for you.

You, the patient, are the most important part of a patient-centered medical home. When you take an active role in your health and work closely with us, you can be sure that you are getting the care you need.

HOW DO YOU GET THE MOST FROM A PATIENT-CENTERED MEDICAL HOME?

WHAT YOU CAN DO:

Be in charge of your health.

  • Know that you are a full partner in your care.
  • Understand your health situation and ask questions about your care.
  • Learn about your condition and what you can do to stay as healthy as possible.

Participate in your care.

  • Follow the plans that you and we have agreed is best for your health
  • Take medications as prescribed.
  • Keep scheduled appointments and attend follow-up visits when necessary.

Communicate with your care team.

  • Tell us when you do not understand something we said.
  • Tell us if you get care from other health professionals so we can help coordinate the best care possible.
  • Bring us a list of questions and a list of medicines you take to every appointment.
  • Tell us about any changes in your health or well-being.

YOUR CARE TEAM WILL DO:

Get to know you.

  • Learn about you, your family, your life situation and preferences.  We will update your records every time you seek care and suggest treatments that make sense for you.
  • Listen to your questions and feelings and treat you as a full partner in your care.

Communicate with you.

  • Explain your health situation clearly and make sure you know all of your options for care.
  • Give you time to ask questions and answer them in a way you understand.
  • Help you make the best decisions for your care.

Support you.

  • Help you set goals for your care and help you meet these goals every step of the way.
  • Give you information about classes, support groups or other services that can help you learn more about your condition and stay Healthy.